The survey was developed by Robert Half Technology, a leading provider of information technology professionals. It was conducted by an independent research firm and is based on telephone interviews with 270 CIOs across Canada.
CIOs were asked, "Which of the following elements have you found most effective at improving IT staff retention?"
Increased compensation............................... 27%
Offering flexible schedules............................ 21%
Professional development or training......... 17%
Telecommuting.................................................. 7%
Extra vacation days or time off......................... 4%
Granting company stock or options............... 3%
None.................................................................... 1%
Don't know/other............................................. 20%
TOTAL............................................................. 100%
Attractive compensation is a key component of an effective retention program as it shows employees their contributions are valued. A corporate culture that includes work/life balance and training options is also highly valued by IT professionals and is crucial for retaining top performers in a competitive hiring environment.
Effective Retention Programs would include the following components to improve staff retention rates:
Pay competitively. Periodically benchmark employee compensation against industry-standard ranges to ensure your salaries are keeping pace. Robert Half Technology produces an annual Salary Guide with salary ranges for more than 60 IT positions.
Support work/life balance. To prevent teams from burning out, ensure that workloads are realistic. Encourage employees to ask for help when they need it, and consider bringing in project professionals to help during peak periods.
Offer and promote training. Provide IT staff access to the courses and certification programs they need to grow their careers. Make sure employees are aware of professional development opportunities.
Sandra Lavoy