Tuesday, 23 June 2009 01:00

Be the Go-to Person!

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Kupe's Korner

I am thrilled to be the newest blogger on BA Times. I have been practicing business analysis for over 12 years now and have found one thing to be consistent with business analysis. Our profession is 80% art and 20% science. Ask any experienced BA a question and they either try to qualify the question to its smallest denominator to give you an answer, or they give you my favorite response, "it depends." The reason is that most of what we do is not cut and dry. Like doctors "practice" medicine, we "practice" business analysis. With every experience we learn a little more and adapt accordingly. I am thankful for the opportunity to share some of my experiences with you through this blog. I plan on focusing on the art of our profession, but I may dip into the science piece every now and then. Let's make Kupe's Korner a place to share ideas and experiences to help us all reach our highest aspirations. And away we go...

For everything I do I try to find my go-to person or persons. For real estate advice, I have a few agents that are on speed dial. For projects around my house, I have my father-in-law to lean on. For my electronics purchases I know people that do more than enough research, and the list goes on. What each individual has in common are knowledge, experience and passion for the particular topic. In your circle are you the go-to person for business analysis? You can be!

Recently I received my tip of the month email from author Keith Ferrazzi. In his email he provided a quote which he pulled from entrepreneur/author Guy Kawasaki. "Eat like a bird and poop like an elephant." In short, Keith went on to say birds eat 50 percent of their body weight per day. You should do the same when it comes to knowledge of your industry. Read everything, talk to everyone, be everywhere. Don't rely on others or be passive about it; become an absolute expert by taking the lead. Once you've become a hub of this information, don't hoard it. Spread it around-like the elephant!

You need to consume as much information as you can related to business analysis and the industry you work in. Never stop finding ways to get information. As you consume this information share it with everyone that will listen. Slowly but surely everyone will start to recognize you as the "go-to person". You'll start to see peers coming to you for advice and your perspective. Management will want you to be part of the most important initiatives. Project managers will not want to manage a project without you or at least without your input.

Get the Scoop

So where do you turn for all this information? For starters, keep reading all the great stuff on BA Times. I recommend you begin using Google Reader and subscribe to the many online business analysis communities and blogs. Do the same for your industry. Google Reader can be your one place to collect online information. As you go you can add and delete feeds as appropriate. Seek out individuals in your company and start to increase your industry knowledge. Continue or start participating in your local IIBA chapter to gain valuable business analysis information.

At the minimum, take one hour a week and read and participate in the online communities by commenting on discussions/blogs. Be careful...it becomes addictive!

Share the Scoop

Don't hoard this fabulous information you start collecting. Share this wealth of knowledge you have with everyone willing to listen. Share articles with the other analysts you work with. Get the ideas out on Twitter, you have a Twitter account right? Forward some of your favorite articles to relevant contacts. Post discussions on community sites like BA Times, and LinkedIn and Facebook groups.

Here is a little thing I do. As I speak with people I pick up hints of their issues, problems, and what they are passionate about. As I come across related information I share it with those individuals. Fortunately my memory is still strong, but I need to start coming up with a "system" where I capture this information for contacts and not rely solely on my memory. You should come up with a system as well.

Enjoy being the source of information and the go-to person.

Kupe

Follow me on Twitter, http://twitter.com/Kupe


Jonathan "Kupe" Kupersmith is Director of Client Solutions, B2T Training and has over 12 years of business analysis experience. He has served as the lead Business Analyst and Project Manager on projects in various industries. He serves as a mentor for business analysis professionals and is a Certified Business Analysis Professional (CBAP) through the IIBA and is BA Certified through B2T Training. Kupe is a connector and has a goal in life to meet everyone! Contact Kupe at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Read 3265 times Last modified on Tuesday, 27 March 2012 13:46
Kupe Kupersmith

Kupe Kupersmith, President, B2T Training, possesses over 14 years of experience in the business analysis profession. He has served as the lead Business Analyst and Project Manager on projects in the utility, television and sports management and marketing industries. Kupe is a Certified Business Analysis Professional (CBAP) through the IIBA. Kupe is a trained improvisational actor and performed for years in clubs around Atlanta.  He is a big believer that we can work and learn while having fun. Kupe is a connector and has a goal in life to meet everyone!

Comments  

 
0 # Mary 2009-06-23 07:25
I so excited that you have a blog on here! Keep sharing all the valuable insight and information that you have. Mary
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0 # Kupe Kupersmith 2009-06-23 07:49
Thanks Mary! I appreciate the kind words.
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0 # Jonathan 2009-06-23 10:40
I've always enjoyed your insights, Kupe. Looking forward to following your blog here @BAInsight.
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0 # Nagendhran CR 2009-06-23 14:43
Interesting Blog
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0 # Patrick Wong 2009-06-23 16:46
80% Art... 20&#xsc;ience.. . Its really true
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0 # Kupe Kupersmith 2009-06-24 02:00
Thanks everyone!
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0 # Gabe Martineau 2009-06-24 12:53
This is great. I am new to the BA Times and am enjoying all the information. K eep it coming!!!!
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0 # Greg Kaplan 2009-06-25 01:34
Thanks Kupe! I am also new to BA times as well as BA field. I enjoy reading everything I can get my hands on.
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0 # Alison Ibarguen 2009-06-25 08:18
Kupe - you are just so right about the 80% art comment. So many BAs want a 'magic bullet' - there just isn't one. You have to work each project and situation individually based on the personalities, agendas, complexity, etc. involved. That's the real art to our profession. Keep it coming!
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0 # Lei 2009-06-27 18:07
I am new to BA tims as well as BA field but i do interest in this field. 80% art, 20% science. great comment.
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0 # Kupe Kupersmith 2009-06-27 23:11
I'm glad we have all these new faces on BA Times! My next blog should be out in a week!
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0 # Rizwan Khurshid 2009-06-28 14:49
we are waiting for that ....... keep it coming Kupe!
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0 # Middah 2009-06-30 20:21
I am new in the BA field,and i must say this is great advise, especially for someone who just started in the field.Am looking forward to more work from you.Thank you.
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0 # Kupe Kupersmith 2009-06-30 22:50
I am thrilled you feel that way! I hope you find next weeks post as fruitful. -Kup e
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0 # Lina 2009-07-07 18:56
This was really an interesting post, but I've been meaning to ask you about something, should a BA really share every good peice of information he acquires with his collegues at work? or should he only keep it to himself until a situation occurs then let that piece of information in the open to help solve the problem and also get credit for it?
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0 # Kupe Kupersmith 2009-07-07 20:01
Linz82, Good question. My answer is simply yes, a BA should share everything. Think of all the things you will have a hand in being successful if you spread this great information. And think about the otherside, when you need help. Will your collegues be willing to share their information with you once they realize you hoarded your information for your individual benefit? Hoarding the information and using it for personal gain only will cause distrust and a "me vs. them" atmosphere.
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0 # Kupe Kupersmith 2009-07-09 00:32
Here is an article thta may help you find your industry experts on Twitter...http: //tinyurl.com/l 53gb9.
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0 # Lina 2009-07-09 06:51
Thank you Kupe.
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0 # Ellen Gottesdiener 2009-07-10 10:30
Good advice, Kupe! thanks for sharing this. On Twitter, BAs are sharing via the hashtag baot - standing for BA On Twitter. Just #baot to your tweets. BAs can search on that and find tweets on BA related stuff. There are other hashtags but that one is short and sweet. ~ ellen www.ebgconsulting.com
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0 # Kupe Kupersmith 2009-07-12 22:10
Thanks Ellen. #baot will be added!
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0 # Gabe Martineau 2009-07-26 05:08
Good stuff!!
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0 # Shilpa Adavelli 2012-03-01 07:00
Kupe, Loved the article. Someti mes I begin to think that may be I am crazy to ask for more work or to be involved in areas where I have scope to learn new things. Your article helped me reinstate that I am on teh right path. Loved the quote, "Eat like a bird and poop like an elephant". That is definitely the way to go when it comes to knowledge. Reg ards..
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0 # Kupe 2012-03-01 20:21
Thanks Shilpa! Keep learning and keep sharing!
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