What goals and objectives is the organization looking to achieve in creating the BACoE or doing as assessment?
Each organization has an interest in these efforts for similar high-level reasons, but typically more specific goals are in play. Putting on our BA hats to truly understand the drivers behind the goals is critical. I find that many teams think they have their goals defined but need another level of detail defined to effectively align to a higher-level strategy and set the path to maximize results.
Who will most influence the stakeholders of the BACoE or assessment and in what ways?
Influencers can be internal or external and have positive or negative influences on the effort. Use your business analysis and stakeholder analysis techniques to discover and manage the influencers. I like to use a power/interest grid to organize my understanding of everyone impacted and my strategy to involve, communicate, educate and ultimately partner with individuals in executing the plan for the CoE. This stakeholder analysis also sets up the organizational change management pieces to plan on how to engage the influencers in supporting the changes being implemented.
Is the pace to achieve goals realistic?
To align pace and goals, BACoEs and assessments need to take a hard look at two things; the commitment levels of the leadership team and the change management activities to build support.
Leaders’ commitment may exist in thought, but how much time do they really have to focus on the effort vs. managing projects, people and other responsibilities. Organizations that commit more time from leadership make better progress and do so more quickly.
A common barrier to achieving goals at a desired pace is the change management needed to garner support inside and outside the CoE. Without this in place, the changes needed in practices, competency development, attitudes, and process changes will stall due to inconsistent levels of support from those who influence BAs.
Let me know your thoughts on how these factors impact the plans and progress of your CoE efforts.
I hope this provides some guidance and thoughts to consider for those thinking about embarking on or who are mid-stream in managing a BACoE.
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